To underline these criteria, highly trained service technicians are deployed in the USA to train local gear technicians and convey the quality philosophy from headquarters to the US Team.
Quality, speed, competence and the ability to solve problems on site at the customer’s plant are very important factors, confirms Subsidiary Manager Andreas Pum.
We offer our customers the same quality and same range of services to those provided by the Service Team at our innovation headquarters. Many non-Eisenbeiss industrial gear units are also repaired professionally here.
Eisenbeiss offers its customers specialised solutions. Innovative products such as Gearoscopy® and GearControl are important products in this respect.
Our customers are particularly interested in
- Rapid availability and support
- Increasing plant and operational reliability
- Minimising overall maintenance costs
For our customers we are of course also available via the 24hr service hotline.